Commercial Service Terms
Travel Expenses, Per Diem and Overtime Policy
Travel expenses are not included in the standard labor rates unless otherwise specified in the proposal. The following expenses may apply when projects are outside the local service area: airfare if required, hotel accommodations, rental vehicle if required, fuel and tolls and mileage reimbursement when applicable. All travel-related expenses will be discussed and approved before the project begins. Per diem will be charged for out-of-town projects requiring overnight travel. The daily per diem covers meals and incidental expenses for each crew member and will be determined based on the project location and duration. Standard working hours are based on the project schedule. The following premium labor rates may apply: overtime over 40 hours per week at time and one-half of the agreed hourly billing rate, unless otherwise negotiated. Night shift work may have an additional premium depending on project requirements. Weekend work may have premium rates. Holiday work will be quoted upon request. Out-of-state projects may require additional charges for travel time, lodging, per diem, equipment transportation, and extended project logistics. All labor rates are budgetary reference rates and may vary depending on project size, scope, installation complexity, schedule, site conditions, union or prevailing wage requirements, safety requirements, travel distance, number of installers required, and project duration. Final pricing will be provided after reviewing the project drawings, specifications, schedule, and scope of work. This section fits directly into your Commercial Installation Pricing Guide and gives your company a more professional appearance when submitting proposals to general contractors and commercial glazing companies.
Travel, per diem & mobilization policy
Travel expenses are not included in the standard labor rates unless specifically stated in the proposal. The client is responsible for all approved travel-related costs for out-of-town projects. Travel expenses may include hotel accommodations, daily per diem for each crew member, airfare when required, rental vehicle if needed, fuel, tolls, and mileage reimbursement, when applicable. A daily per diem will be charged for each crew member assigned to projects requiring overnight travel. Typical reference ranges are meals and incidental around $65 to $90 per person, per day, and hotel at actual cost or client provided lodging. Mobilization and demobilization costs may apply depending on project location, crew size, equipment transportation needs and project duration. Custom Glass and Aluminum Installation LLC provides all standard hand tools and personal safety equipment required to perform the work, including power drills and impact drivers, standard hand tools, personal fall protection equipment such as harnesses, lanyards, lifelines and PPE required for commercial installation. No additional charge will be applied for these tools or safety equipment supplied by your company. Standard work hours are based on the project schedule. Overtime over forty hours per week may be billed at time and one half of the agreed hourly billing rate, unless otherwise negotiated. Night shift work and weekend work may have premium rates.
Minimum work hours policy
To ensure proper workforce planning and crew availability, Custom Glass and Aluminum Installation LLC requires a minimum commitment of 40 billable hours per week for each assigned crew member, unless otherwise agreed in writing before the project begins. If the client reduces scheduled work below the minimum weekly commitment for reasons not caused by the company, the minimum weekly hours remain billable. Any changes to manpower requirements, work schedule, or crew size must be communicated and approved in advance by both parties. Standby or project delay policy. If work is delayed, suspended, or interrupted by the client or general contractor after our crew has been mobilized and is available to work, scheduled labor hours may remain billable according to the agreed minimum weekly commitment, unless otherwise agreed in writing.
Payment terms
Invoices are issued weekly or per project milestone. Payment is due upon receipt unless otherwise agreed in writing. Accepted payment methods include check, ACH bank transfer, or other approved methods. Late payments may be subject to a late fee, as stated in the proposal. Work may be paused if accounts become significantly past due. These terms help keep cash flow predictable and projects on schedule. If you need, I can format this into a clean proposal document with your logo and contact details.